Collection, processing and use of personal data for informational use of our website

When using the website for information purposes only, i.e. if you do not register or otherwise transmit information to us, we automatically collect and store information in the server log files that your browser transmits to us.

- IP-adress

- Date and time of the request

- Time zone difference to Greenwich Mean Time (GMT)

- Content of the request (specific page)

- Access status/HTTP status code

- Amount of data transferred in each case

- Website from which the user accessed the portal ("referrer")

- Browser types and versions used

- Operating system and its interface

- Language and version of the browser software

This data is technically necessary for us to display this website to you and to ensure stability and security. The temporary storage of the IP address by the system is necessary to enable delivery of the website to your computer. For this purpose, your IP address must be stored for the duration of the session.

The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. The data stored in the log files is not merged with other data sources. We also do not assign this data to specific persons.

The legal basis for the collection and temporary storage of data is Section 25 (2) no. 2 German Telecommunications-Telemedia Data Protection Act (“TTDSG”) in conjunction with Art. 6 (1) s. 1 lit. f GDPR. Our legitimate interest according to Art. 6 (1) s. 1 lit. f GDPR lies in the above-mentioned purposes.

This data is stored on servers in France. They are deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. Insofar as data is stored in server log files, the data will be deleted after six months at the latest.

The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation and delivery of the website. Consequently, the user may not object the processing of data in this case.

Offer request / Contact on our portal

The use of our services as a customs agency requires registration. The registration takes place through an offer request via our contact form. We will create an account for you immediately after your request.

- First and last name

- e-mail addresst

- Company name (optional)

- City (optional)

- Telephone number (optional)

In addition, please indicate which type of support service (import, export, transit, other) you intend to use, the estimated order volume, the types of goods and a description of your request.

This information is necessary for us to be able to answer your inquiry. Your personal data will only be stored by us for this purpose. If you do not place an order with us after we have sent you the offer documents, we will delete your stored personal data within one year.

The personal data mentioned in this section will be processed exclusively for the purpose of providing our services as a customs agency.

The legal basis of the processing is Art. 6 (1) s.1 lit. b GDPR.

Archiving and deletion

As a matter of principle, we only store personal data for as long as the purpose requires or as long as we are legally obligated to store it.

Social Media

In addition to our website, we are also represented on LinkedIn. On our website, we only provide links to our profile. Please refer to the purpose and scope of data collection as well as the provisions on the use of your data by the respective platform in the privacy policy of the respective operator.

LinkedIn: Here

Cookies

In addition to the data mentioned in section 3, which your server transmits to us, cookies are stored on your computer when you use our website. Cookies are small files that are stored on a visitor's device (e.g. computer or smartphone). This includes for example:

• IP address of the visitor;
• Date and time of the visit;
• URL of the referring page (the page from which the visitor came);
• The pages visited on our website;
• Information about the browser used (type and version, operating system, etc.).

We use technical information and cookies to facilitate your visit to the website, improve the user experience and increase the relevance of the offers on this website. Cookies may be set by us as well as by other parties with whom we cooperate. Below is an overview of the types of cookies we may use.

Necessary Cookies

Technically necessary cookies help ensure that visitors can navigate the Website by providing basic facilities such as navigating pages and accessing secure areas. Without these cookies, the website would not function for its intended purpose.

This includes features such as your language preferences. Without these cookies, you will not be able to use the services on our website without restrictions. The cookies are stored for the duration of your internet session. These cookies are necessary so that we can provide you with the service you are using.

Depending on whether the cookies are necessary for the operation of the website itself or for the service you are using (e.g. language setting), the processing is based on our legitimate interest pursuant to Section 25 (2) No. 2 TTDSG in conjunction with Art. 6 (1) sentence 1 TTDSG. Art. 6 (1) s. 1 lit. f GDPR.

Performance and Statistics Cookies

These cookies are used to collect information about the use of the website. Among other things, these cookies register the number of website visitors, the pages visited and the duration of their stay. The collected data is used to improve the service and to optimally adapt the content of the website to the wishes and needs of the visitors.

The legal basis for the use of these cookies is your consent pursuant to Section 25 (1) TTDSG in conjunction with Art. 6 (1) s. 1 lit. a GDPR.

We do not use cookies of this kind.

Personalization und Advertising Cookies

These cookies are used to collect data about the (internet) behavior of visitors to the website. These cookies are used to offer visitors individualized offers and campaigns as part of direct marketing, but also for a more comfortable user experience. These cookies are used, for example, to record information about the visit so that relevant information can be used on a later visit, e.g. by filling out forms already or by displaying ads or offers that correspond to the (search) profile of the respective visitor.

The legal basis for the use of these cookies is your consent pursuant to Section 25 (1) TTDSG in conjunction with Art. 6 (1) s. 1 lit. a.) GDPR.

We do not use cookies of this kind.

Your Rights

You have the following rights vis-à-vis us regarding the personal data concerning you:

Right of Access (Art. 15 GDPR)

You have the right to receive information pursuant to Art. 15 GDPR. In addition, you have the right to request a copy of your personal data in accordance with Art. 15 (3) GDPR.

Right of rectification or erasure (Art. 16 and 17 GDPR)

You have the right to have inaccurate personal data concerning you corrected. Furthermore, you have the right to request the deletion of your personal data if further processing is no longer necessary, the processing is unlawful or you have revoked your consent in this regard.

Right to restriction of processing (Art. 18 GDPR)

You have the right to have the processing of your personal data restricted, i.e. to prevent further processing for the time being, if the conditions in Art. 18 GDPR are met.

Right to data portability (Art. 20 GDPR)

Within the limits of Art. 20 GDPR, you have the right to receive your personal data in a machine-readable format in order to forward it or have it forwarded to another controller if necessary.

Right to object to processing (Art.21 GDPR )

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6 (1) (e) or (f) GDPR; this also applies to profiling based on these provisions.

We will no longer process the personal data relating to you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

To exercise your rights, please contact our data protection officer here.

The assertion of these rights is free of charge.

You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.